Privacy Policy

1. INFORMATION WE COLLECT

We collect:

  • Account details (name, email, phone number)

  • VIN numbers submitted for reports

  • Payment information via third-party processors

  • Usage data and device information

  • Customer support communications

We may share data with:

  • NMVTIS-approved data providers

  • NHTSA

  • Inspectors

  • Call centers

  • Third-party customer service vendors


2. How we use your information

We use customer information to:

  • Generate vehicle reports

  • Provide customer support

  • Improve service performance

  • Prevent fraud

  • Comply with legal requirements

Your phone number may be used by us or our partners to contact you unless you opt out.


3. DATA STORAGE & SECURITY

We use industry-standard security practices. However, no system is 100% secure. You are responsible for maintaining control of your account.


4. COOKIES & TRACKING

We use cookies for:

  • Login persistence

  • Analytics

  • Fraud detection

  • Service improvements


5. THIRD-PARTY DATA

We do not control:

  • NMVTIS data accuracy

  • NHTSA recall database updates

  • Auto auction historical image availability

Data is provided as-is by external sources.


6. USER RIGHTS

You may:

  • Request deletion of your account

  • Request access to stored data

  • Request correction of inaccuracies

We may retain certain records for legal compliance.


7. CHILDREN’S PRIVACY

Users under 13 are not permitted.
Users aged 13–17 require parental consent.


8. INTERNATIONAL USERS

Our services are intended for U.S. users. Laws in other regions may differ.


9. CHANGES TO PRIVACY POLICY

We may update this Privacy Policy and will notify users via email or website notices.